If you are in need of any immediate advice or assistance with regards to any of our products, contact the INNOVATEST® support desk.
In many cases, the support desk can offer immediate assistance to answer any questions you might have or solve any problem fast and effectivly.
In the early stage of your interest in our testers, our sales team will gather the required information to offer a product adapted to your individual requirements. Do not hesitate and ask for customized solutions on both software and hardware. In close cooperation with our customers we will develop and supply the right configuration for your job.
Hardness testing instruments are sensitive equipment. They need to be installed on a solid table, in a vibration free environment. After installation, hardness testers cannot just be relocated to another area without taking proper precautions. Our experienced engineering team can advise you on how to move your tester or better, take care of the detailed planning, transport preparation, reinstalling, calibration and certification of your tester.
Product training, user interface & test sample familiarization. We offer training packages for each of our instruments in our well equipped training center. A one or two days course can be done directly after the installation of your equipment (on location). Alternatively, it is also possible to do a full training at our facilities in The Netherlands.
On many occasions INNOVATEST® will be able to offer you rental equipment if a short or long term lease will be more attractive than buying. In particular we offer rental options for a wide range of portable instruments or leasing options for a wide range of bench hardness testers.